Cleotic Documentation

Cleotic is an AI brand monitoring platform that shows how your brand appears in responses from AI models like ChatGPT, Claude, Perplexity, and others. As more people use AI assistants to discover products, research companies, and make decisions, your brand's visibility in AI-generated answers directly affects reach and reputation.

Cleotic helps you set up monitoring, inspect the answers AI models give, understand visibility, and act on the highest-value opportunities.

The project workflow

Most day-to-day work happens in the project sidebar:

1. Performance -- read the project summary for headline visibility, share of voice, sentiment, movement, and next actions.
2. Opportunities -- work from the prioritised action inbox across content, prompts, segments, sources, brand setup, and reports.
3. Answers -- review prompts and the response evidence collected by your segments.
4. Perception -- understand sentiment, brand language, and competitor positioning.
5. Sources -- explore citations, owned-domain tracking, crawler activity, and AI referrals through the Sources explorers.
6. Reports -- package the current project evidence into shareable snapshots.
7. Project Settings -- manage brand setup, segments, Content Studio defaults, perception settings, tracking, access, and project configuration.

The older analytics and Content Studio routes still exist as deeper drill-downs. Citations and AI traffic live under Sources. Sentiment and brand positioning live under Perception. Start from the workflow above, then open detail views when you need the underlying evidence.

Who is this for?

• Brand managers who want to understand how AI models talk about their brand
• Marketing teams tracking competitive positioning across AI platforms
• SEO and content strategists adapting to AI-driven discovery
• Agency teams reporting on AI visibility for clients
• Product marketers monitoring how AI models describe their product category

Documentation sections

Getting started

• Quick start -- Create a project and move through the core workflow
• Understanding AI visibility -- Why AI brand monitoring matters and how Cleotic measures it
• Free audit -- Run an instant AI visibility report for any website, no account needed

Project workflow

• Project Settings and setup -- Configure brands, segments, project access, Content Studio defaults, and tracking foundations
• Answers -- Work with prompts and response evidence
• Performance -- Read the project summary
• Perception -- Read sentiment and brand-positioning contrast
• Opportunities -- Understand the computed action inbox
• Sources -- Explore citations and AI traffic evidence
• Reports -- Create and share project snapshots

Core concepts

• Projects -- Organise monitoring into project workspaces
• Brands -- Track your brand and competitors
• Segments -- Define market or campaign-like evidence scope
• Prompts -- The questions you ask AI models about your industry
• Responses -- What AI models say, and what it means for your brand

Evidence and metrics

• Visibility scores -- Understand your brand's presence in AI responses
• Share of voice -- See how you stack up against competitors
• Visibility trends -- Track changes over time
• Answer gaps -- Find where competitors appear and you do not
• Model breakdown -- Compare your visibility across different AI models
• Sentiment analysis -- How AI models perceive your brand across six dimensions
• Citations -- Which sources AI models reference when mentioning your brand

Sources and tracking

• AI traffic tracking -- Connect owned domains for crawler and referral evidence
• AI referrals -- See real users arriving from ChatGPT, Claude, Perplexity, and other AI chatbots
• Crawler analytics -- Read crawler visits and page-level bot activity
• Vercel setup for server-side tracking -- Add server-side crawler and referral detection
• WordPress setup -- Use Cleotic for WordPress with local or connected AI traffic tracking

Integrations

• Connected Agents (MCP) -- Connect agent clients to Cleotic with read-only MCP access

Taking action

• Content Studio -- Turn answer gaps into briefs and generated drafts
• Content briefs -- Create and manage content work
• Skills -- Reusable generation guidelines

Account management

• Profile and organisation -- Manage your account
• Plans and usage -- Understand your plan limits
• Team management -- Invite and manage team members

New to Cleotic? Start with the quick start guide to create your first project and follow the Performance, Opportunities, Answers, Perception, Sources, Reports, and Project Settings workflow.

Just want a quick look? Try the free audit -- no account required.