Quick start
Create a project, collect your first answers, and use the evidence to decide what to do next. You will need your brand name, website domain, and a few questions your customers ask.
Sign up
- Go to Cleotic and click Get Started or Sign Up.
- Follow the sign-in options shown for your account.
- If prompted, create or name your organisation and complete terms acceptance.
Open Home or Projects after workspace setup is complete. If you joined an existing organisation, check that it is selected in the sidebar.
Create your first project
From Home or Projects, click Create Project. Cleotic currently offers three setup paths.
The guided wizard creates the first monitoring scope as part of project setup:
- Brand: add your primary brand.
- Models: choose which AI models the first segment should query and set a refresh frequency.
- Prompts: write prompts or generate related ones with AI.
- Competitors: add, review, and refine the competitor set.
- Complete: confirm geography, language, segment name, and project name while the initial prompts run.
Check your first answers
Open Answers -> Prompts, choose a prompt, and read the captured answers. Check the model and capture time, then inspect brand mentions, recommendations, and citations where available.
Answers -> Mentions is the default Answers view. It shows primary-brand mentions; an empty feed does not necessarily mean collection failed. Responses that omit your brand are still available under Prompts.
If data is missing, confirm that the project, segment, and prompts are active and that your date range includes the run. AI analysis may finish after the response text. See Troubleshooting missing data.
Follow the project workflow
- Read Performance for visibility, share of voice, recommendations, and movement.
- Review Opportunities and use Content Studio to plan relevant content work.
- Inspect Answers and Perception for supporting responses and brand language.
- Open Sources for citations. Connect website tracking separately if you want AI traffic evidence.
- Run Site Readiness to check your primary brand's website.
- Create a Report when you want to share the evidence.
Return to Project Settings to change brands, segments, default tone, sentiment schedules, tracking, or project access. Check Plans and usage before adding more resources or generating content.
What to do next
- Refine setup: Project Settings and setup
- Add or review prompts: Answers and Prompts
- Check the project summary: Performance
- Read brand perception: Perception
- Prioritise actions: Opportunities
- Configure owned-domain tracking: Sources
- Scan your website: Site Readiness
- Plan content: Content Studio
- Create a public report: Reports