Plans and Usage
The Plan & Usage page in Settings shows your current tier, resource usage, feature access, and billing options.
Billing in the app
The current self-serve checkout supports:
- Business:
$150/monthor$1,350/year - Starter:
$25/monthor$300/year - Enterprise:
$1,500/monthor$13,500/year
Annual billing saves up to 25%. Starter annual is $300/year and has no discount.
If your organisation is on Enterprise Custom or a legacy/internal tier, the page still shows the current plan badge and usage meters, but billing may be handled outside the standard self-serve checkout flow.
Current public plan snapshot
| Plan | Current public positioning | Key included limits |
|---|---|---|
| Starter | No-frills paid entry path | 1 active project, 1 segment, 5 active brands, 15 active prompts, 1 active tracking site, 90 days of history, no sentiment, no Content Studio generations |
| Business | Fastest path to ongoing monitoring | 3 active projects, 3 segments per project, 30 active brands, 75 active prompts, 10 Content Studio generations per month, 90 days of history |
| Enterprise | Scale monitoring across more teams and brands | Unlimited projects and segments, 350 active brands, 1,000 active prompts, 60 Content Studio generations per month, 12 months of history |
| Custom | Tailored deployment and data delivery | Unlimited projects, segments, brands, prompts, Content Studio usage, hourly refresh, API access, warehouse delivery, and custom support |
See the public Pricing page for the broader comparison, including exports, support, and data-delivery options.
Trial behaviour
New organisations start on a 14-day free trial. The current lifecycle has three visible states:
- Active: normal trial access, plus a banner showing how many days remain
- Lockdown: the trial has ended, new data is still captured, but locked behind an upgrade prompt
- Expired: the trial has fully expired and background data capture stops until you upgrade
When a trial organisation upgrades to a paid subscription, paid-plan monthly allowances such as Content Studio generations start fresh when the subscription begins.
What the page tracks
The usage section currently shows meters for:
- Active projects
- Active brands
- Active segments
- Active prompts
- Content Studio generations for the current month
- Active reports
It also shows a small feature summary for:
- Refresh cadence
- Web search
- History retention
Feature access at a glance
- Refresh cadence is daily on Business and Enterprise, and hourly on Custom
- Starter supports daily or weekly refresh across OpenAI, Perplexity, and Google model tiers
- Web search is shown as available or unavailable based on your current plan
- History retention is shown in days, months, or as unlimited depending on plan
- Content Studio generations are metered by month; editing briefs and skills remains available even when generation is exhausted
The current public pricing story is:
- Business includes 90 days of history
- Starter includes 90 days of history
- Enterprise includes 12 months of history
- Custom can extend that further, including unlimited retention and deeper export options
Hitting a limit
When you hit a limit, Cleotic blocks creation of additional resources of that type until you:
- Pause or delete existing resources where available
- Reduce setup selections, such as choosing fewer competitors or prompts
- Or upgrade to a higher tier
Paused projects, paused competitor brands, and paused prompts do not count towards active limits. Primary brands cannot be paused. Check the live meter in Settings → Plan & Usage if you are close to the cap.