Responses
A response is an answer captured from an AI model for one prompt at a particular time. Responses are the evidence behind visibility, sentiment, answer gaps, and citations.
Open a response
Go to Answers -> Prompts, choose a prompt, and open a response. You can also follow a response link from Answers -> Mentions.
Check the model and capture time before comparing answers. Repeated runs of the same prompt can produce different wording or recommendations.
Read the answer and analysis
Use Parsed for formatted text or Raw to inspect the captured wording. Detected brand mentions can be highlighted or opened for more detail.
Where available, the evidence includes:
- Brand mentions and their positive, negative, or neutral sentiment.
- Recommendation status and ranked recommendations.
- Response classifications and the reasons for them.
- Cited URLs and source details.
- An AI Insight card with concerns, wins, or suggested actions.
Analysis can be pending or unavailable even when the answer text is ready. Read the captured answer directly when an insight or classification is missing. A missing classification is not a negative result.
Mentioned is different from recommended
A brand can appear in an answer as an example, an alternative, or a criticism. Use the surrounding text and recommendation evidence to understand what the model actually suggested.
Citations show sources included in the captured answer. They do not reveal every source in the model's training or prove that the source supports the claim. Open the source when the claim matters.
History and changes
Replacing prompt wording preserves previous responses under the old prompt. Editing brand names or aliases can change historical matches after reanalysis, while the captured answer stays the same.
An expired trial stops new capture and makes the workspace read-only. Access to older history also follows your plan's retention window. See Plans and usage.